We keep things simple and transparent. Here's exactly how we handle your data and what you agree to when using SoloTrader.
Last updated: 18 August 2026 · Applies to solotrader.app
SoloTrader is operated by SoloTrader.app LTD, a company registered in England and Wales.
We are the data controller for personal data processed through the SoloTrader platform. This Privacy Policy explains what data we collect, why we collect it, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Under UK GDPR, we must have a lawful basis for processing your personal data. We rely on the following:
We process your account data, business data, and billing data because it is necessary to provide the SoloTrader service you have signed up for.
We process technical and security data to protect the platform, prevent fraud, and improve reliability. We have assessed that this does not override your rights and freedoms.
We may retain certain financial records to comply with UK tax and accounting obligations.
We use the following trusted third-party services to operate SoloTrader. All are subject to data processing agreements and operate under appropriate safeguards.
| Provider | Purpose | Where data is processed |
|---|---|---|
| Microsoft Azure / Entra | User authentication and identity management | EU / UK datacentres |
| Microsoft SharePoint | Secure storage of your business data (customers, quotes, invoices, bookings, transactions) | EU / UK datacentres |
| Stripe | Subscription billing and payment processing | EU / UK (Stripe Inc., with EU Standard Contractual Clauses) |
| Cloudflare | Website hosting, CDN, and DDoS protection | Global CDN; data processed under GDPR-compliant DPA |
Your data is primarily stored and processed within the UK and EU. Where any processing occurs outside the UK/EEA (for example, via Cloudflare's global CDN), we ensure appropriate safeguards are in place, including the UK International Data Transfer Agreement (IDTA) or EU Standard Contractual Clauses (SCCs) as applicable.
We retain your data for as long as your account is active. If you close your account:
As a data subject under the UK GDPR, you have the following rights. To exercise any of them, contact us at [email protected]. We will respond within 30 days.
SoloTrader uses minimal browser storage:
We do not use advertising cookies, tracking pixels, or third-party analytics cookies.
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page and, where appropriate, by email. Continued use of the service after changes constitutes acceptance of the updated policy.
For any privacy-related queries, requests to exercise your rights, or complaints, please contact:
We aim to respond to all requests within 30 days. If your request is complex, we may extend this by up to two further months and will inform you accordingly.
Last updated: 18 August 2026 · Applies to solotrader.app
These Terms of Service ("Terms") govern your access to and use of SoloTrader, operated by SoloTrader.app LTD, registered in England and Wales ("we", "us", "our").
By creating an account or using SoloTrader, you confirm that you are at least 18 years old, have authority to enter into this agreement (including on behalf of any business), and agree to these Terms in full.
If you do not agree, you must not use SoloTrader.
SoloTrader is a business management platform designed for sole traders and small businesses. It provides tools including:
We reserve the right to add, modify, or remove features at any time. We will endeavour to give reasonable notice of significant changes.
You access SoloTrader using your Microsoft account via Microsoft Entra authentication. You are responsible for:
You must provide accurate and complete information when registering and keep it up to date. We may suspend or terminate accounts where we believe information is false or misleading.
New accounts receive a free trial period (as shown during sign-up). No payment details are required during the trial. At the end of the trial, you must subscribe to continue using the service. If you do not subscribe, your access will be suspended.
Subscriptions are billed on a recurring basis (monthly or annually as selected) via Stripe. By subscribing, you authorise us to charge your payment method on each renewal date until you cancel.
We may change subscription prices. We will give you at least 30 days' written notice of any price increase. Your continued use after that date constitutes acceptance of the new price.
You may cancel your subscription at any time via the "Manage Subscription" option in the app. Cancellation takes effect at the end of your current billing period. You will retain access until that date. We do not offer refunds for partial billing periods except where required by law.
If a payment fails, we will notify you and attempt to retry. If payment remains outstanding, your access may be suspended until the outstanding amount is settled.
You agree to use SoloTrader only for lawful purposes and in accordance with these Terms. You must not:
Breach of these provisions may result in immediate termination of your account without refund.
You retain full ownership of all data and content you input into SoloTrader (your customers, quotes, invoices, bookings, and business information).
By using SoloTrader, you grant us a limited licence to process and store your data solely for the purpose of providing the service to you. We do not claim ownership of your data, and we do not use it for any purpose beyond operating the platform.
You are responsible for ensuring that any personal data you input about third parties (e.g. your customers) complies with applicable data protection law, including UK GDPR.
The SoloTrader platform, including its design, code, branding, and content, is owned by SoloTrader.app LTD and is protected by copyright and other intellectual property laws.
We grant you a non-exclusive, non-transferable, revocable licence to access and use SoloTrader for your own business purposes during your subscription. This licence does not include the right to copy, modify, distribute, or create derivative works from the platform.
SoloTrader is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including:
SoloTrader is a tool to help you manage your business. It does not constitute legal, tax, or financial advice. You should consult a qualified professional for advice specific to your situation.
To the fullest extent permitted by applicable law, SoloTrader.app LTD shall not be liable for any:
Our total aggregate liability to you under or in connection with these Terms shall not exceed the total subscription fees paid by you in the 12 months immediately preceding the event giving rise to the claim.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under English law.
By you: You may terminate your account at any time by cancelling your subscription and contacting us to request deletion of your account and data.
By us: We may suspend or terminate your account immediately and without notice if you breach these Terms, engage in fraudulent activity, or if we are required to do so by law. In such cases, no refund will be provided.
On termination, your right to use SoloTrader ceases immediately. We will retain and delete your data in accordance with our Privacy Policy.
We may update these Terms at any time. We will notify you of material changes by email or via an in-app notice at least 14 days before the changes take effect. Your continued use of SoloTrader after the effective date constitutes acceptance of the revised Terms.
If you do not agree with the updated Terms, you must stop using the service and cancel your subscription before the effective date.
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Before initiating any formal proceedings, we encourage you to contact us first at [email protected] so we can attempt to resolve the issue amicably.
For questions about these Terms, to exercise your legal rights, or to raise a complaint: