We keep things simple and transparent. Here's exactly how we handle your data and what you agree to when using SoloTrader.
Effective date: 26 August 2026 · v1.0 · Applies to solotrader.app
SoloTrader ("we", "us", "our") is operated by Oliver Simpson, trading as SoloTrader (sole trader, England and Wales).
For the purposes of UK GDPR and the Data Protection Act 2018, we are the data controller of personal data relating to your account and subscription. Where you use SoloTrader to store data about your own customers, we act as your data processor — you remain the controller of that data (see Section 3).
This policy explains what personal data we collect when you use SoloTrader, why we collect it, how we use it, who we share it with, how long we keep it, and what rights you have over it.
This policy applies to the SoloTrader web application at solotrader.app and any future products we offer under the SoloTrader name.
It does not apply to third-party services you connect to SoloTrader (such as Stripe). Those services have their own privacy policies.
Where we are the controller: We control personal data relating to your account — your name, email address, subscription status, and billing information. We determine the purpose and means of processing this data and are fully responsible for it under UK GDPR.
Where we are your processor: When you use SoloTrader to store information about your own customers — their names, phone numbers, addresses, and financial records — you are the controller of that data, and we process it solely on your behalf. You are responsible for ensuring you have a lawful basis to store your customers' data in SoloTrader.
As your processor, we will:
SoloTrader is intended for use by adults aged 18 or over operating businesses in the United Kingdom. By creating an account, you confirm that you are at least 18 years old. We do not knowingly collect personal data from anyone under 18. If we discover that we hold data from someone under 18, we will delete it promptly.
When you create an account via Microsoft, we receive your email address and display name from Microsoft. We do not collect or store your Microsoft password — authentication is handled entirely by Microsoft Entra ID.
When you add customers, you store data about them including full name, phone number, email address, address and postcode, notes, and booking preferences. You are the controller of this data.
Our hosting infrastructure (Cloudflare) automatically logs standard request data including IP addresses, request paths, and timestamps for the purpose of operating and securing the service. This data is not linked to your account records and is retained for up to 90 days by Cloudflare.
SoloTrader does not use artificial intelligence or machine learning to process your data. The tax calculator and other calculations are rule-based (applying HMRC's published rates and standard calculations) and do not involve profiling or automated decision-making with significant effects on you.
Under UK GDPR Article 6, we rely on the following legal bases:
| Processing activity | Legal basis |
|---|---|
| Providing the SoloTrader platform | Contract — Article 6(1)(b) |
| Authenticating you via Microsoft | Contract — Article 6(1)(b) |
| Storing your business profile, customers, and financial records | Contract — Article 6(1)(b) |
| Processing subscription payments via Stripe | Contract — Article 6(1)(b) |
| Sending transactional account emails | Contract — Article 6(1)(b) |
| Security and infrastructure logging | Legitimate interests — Article 6(1)(f) |
| Retaining billing records | Legal obligation — Article 6(1)(c) (HMRC — 7 years) |
| Improving the platform | Legitimate interests — Article 6(1)(f) |
We do not process special category data (Article 9 UK GDPR) and we do not send marketing emails.
We work with the following third-party processors. Each processes your data only on our instructions and for the purposes set out below.
| Processor | Purpose | Location |
|---|---|---|
| Microsoft (SharePoint, Entra ID, Power Automate) |
Database, file storage, authentication, backend automation | EU / UK (Microsoft EU Data Boundary) |
| Cloudflare | Web hosting, edge network, security | EU edge / US headquarters |
| Stripe | Payment processing and subscription management | UK / EU / US |
We do not use any analytics platform (no Google Analytics, no PostHog). We do not use any third-party marketing email service.
Microsoft is our primary data sub-processor. Your business data, customer data, and financial records are stored in Microsoft SharePoint, within the Microsoft EU Data Boundary — meaning your data is stored and processed within the EU and UK.
Microsoft: Data is stored and processed within the EU and UK under Microsoft's EU Data Boundary programme. No transfer mechanism is required for UK-to-EU transfers under the UK's adequacy decisions.
Cloudflare: Cloudflare's Data Processing Addendum provides appropriate safeguards via Standard Contractual Clauses for any transfers outside the UK/EEA.
Stripe: Stripe's Data Processing Agreement includes Standard Contractual Clauses and the UK IDTA for transfers from the UK.
You can request details of any transfer agreements at [email protected].
We send the following transactional communications as part of providing the service:
We do not send marketing or promotional emails. We do not use your email address for any purpose other than operating your account.
| Data type | While account active | After account deletion |
|---|---|---|
| Account information (name, email) | Life of account | Deleted within 30 days |
| Business profile | Life of account | Deleted within 30 days |
| Customer records | Life of account | Deleted within 30 days |
| Quotes, invoices, financial records | Life of account | Deleted within 30 days |
| Bookings, reminders, to-dos | Life of account | Deleted within 30 days |
| PDF documents | Life of account | Deleted within 30 days |
| Subscription billing records (Stripe) | Life of account | Retained 7 years — HMRC obligation |
| Cloudflare infrastructure logs | Up to 90 days | Automatically expired by Cloudflare |
To exercise any right, contact us at [email protected]. We will respond within one month.
Your customers' rights: If one of your customers contacts you to exercise their data subject rights, you are responsible as controller for responding. You can export or delete a customer's record from within SoloTrader. For technical assistance, contact [email protected].
We take reasonable technical and organisational measures to protect your data, including:
If we become aware of a personal data breach that poses a risk to your rights, we will notify you and the ICO within 72 hours as required by UK GDPR Article 33.
SoloTrader uses only technically necessary browser storage (localStorage and sessionStorage) to maintain your session state and application preferences locally on your device. We do not use tracking cookies, advertising cookies, or any third-party analytics cookies.
Cloudflare may set cookies as part of its DDoS protection and bot management systems. These are technically necessary for the secure operation of the service.
SoloTrader is not directed at anyone under 18. If you believe a person under 18 has provided personal data through SoloTrader, contact us at [email protected] and we will delete the data promptly.
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email at least 14 days before the change takes effect and update the effective date at the top of this page. For minor changes (clarifications, corrections), we will update the effective date without separate notification. Continued use of the service after the effective date constitutes acceptance of the updated policy.
For any privacy-related queries, requests to exercise your rights, or complaints, please contact:
We aim to respond to all requests within 30 days. If your request is complex, we may extend this by up to two further months and will inform you accordingly.
Last updated: 18 August 2026 · Applies to solotrader.app
These Terms of Service ("Terms") govern your access to and use of SoloTrader, operated by Oliver Simpson, trading as SoloTrader (sole trader, England and Wales) ("we", "us", "our").
By creating an account or using SoloTrader, you confirm that you are at least 18 years old, have authority to enter into this agreement (including on behalf of any business), and agree to these Terms in full.
If you do not agree, you must not use SoloTrader.
SoloTrader is a business management platform designed for sole traders and small businesses. It provides tools including:
We reserve the right to add, modify, or remove features at any time. We will endeavour to give reasonable notice of significant changes.
You access SoloTrader using your Microsoft account via Microsoft Entra authentication. You are responsible for:
You must provide accurate and complete information when registering and keep it up to date. We may suspend or terminate accounts where we believe information is false or misleading.
New accounts receive a free trial period (as shown during sign-up). No payment details are required during the trial. At the end of the trial, you must subscribe to continue using the service. If you do not subscribe, your access will be suspended.
Subscriptions are billed on a recurring basis (monthly or annually as selected) via Stripe. By subscribing, you authorise us to charge your payment method on each renewal date until you cancel.
We may change subscription prices. We will give you at least 30 days' written notice of any price increase. Your continued use after that date constitutes acceptance of the new price.
You may cancel your subscription at any time via the "Manage Subscription" option in the app. Cancellation takes effect at the end of your current billing period. You will retain access until that date. We do not offer refunds for partial billing periods except where required by law.
If a payment fails, we will notify you and attempt to retry. If payment remains outstanding, your access may be suspended until the outstanding amount is settled.
You agree to use SoloTrader only for lawful purposes and in accordance with these Terms. You must not:
Breach of these provisions may result in immediate termination of your account without refund.
You retain full ownership of all data and content you input into SoloTrader (your customers, quotes, invoices, bookings, and business information).
By using SoloTrader, you grant us a limited licence to process and store your data solely for the purpose of providing the service to you. We do not claim ownership of your data, and we do not use it for any purpose beyond operating the platform.
You are responsible for ensuring that any personal data you input about third parties (e.g. your customers) complies with applicable data protection law, including UK GDPR.
The SoloTrader platform, including its design, code, branding, and content, is owned by Oliver Simpson (trading as SoloTrader) and is protected by copyright and other intellectual property laws.
We grant you a non-exclusive, non-transferable, revocable licence to access and use SoloTrader for your own business purposes during your subscription. This licence does not include the right to copy, modify, distribute, or create derivative works from the platform.
SoloTrader is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including:
SoloTrader is a tool to help you manage your business. It does not constitute legal, tax, or financial advice. You should consult a qualified professional for advice specific to your situation.
To the fullest extent permitted by applicable law, Oliver Simpson (trading as SoloTrader) shall not be liable for any:
Our total aggregate liability to you under or in connection with these Terms shall not exceed the total subscription fees paid by you in the 12 months immediately preceding the event giving rise to the claim.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under English law.
By you: You may terminate your account at any time by cancelling your subscription and contacting us to request deletion of your account and data.
By us: We may suspend or terminate your account immediately and without notice if you breach these Terms, engage in fraudulent activity, or if we are required to do so by law. In such cases, no refund will be provided.
On termination, your right to use SoloTrader ceases immediately. We will retain and delete your data in accordance with our Privacy Policy.
We may update these Terms at any time. We will notify you of material changes by email or via an in-app notice at least 14 days before the changes take effect. Your continued use of SoloTrader after the effective date constitutes acceptance of the revised Terms.
If you do not agree with the updated Terms, you must stop using the service and cancel your subscription before the effective date.
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Before initiating any formal proceedings, we encourage you to contact us first at [email protected] so we can attempt to resolve the issue amicably.
For questions about these Terms, to exercise your legal rights, or to raise a complaint: